Accessibility Statement for UK Heritage Pulse

This accessibility statement applies to the website for UK Heritage Pulse from the National Lottery Heritage Fund.

This website is run by Baker Richards Consulting Ltd and Indigo Cultural Consulting ltd for the National Lottery Heritage Fund. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Recaptcha is in use on some forms
  • Some headings do not cascade in a logical order
  • Some Welsh language content is injected to the site using Javascript

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Call The Fund on 020 7591 6044 (Monday to Friday, 9.00am–5.00pm)

We’ll consider your request and get back to you within 14 days.

If you cannot view the map on The Fund’s ‘contact us’ page, call or email them for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Baker Richards Consulting ltd by emailing or phoning +44(0)1223 242100.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Fund provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. You can contact them via textphone at 020 7591 6255.

If you contact them before your visit to any of their offices they can arrange a British Sign Language (BSL) interpreter.

Find out how to contact The Fund.

Technical information about this website’s accessibility

National Lottery Heritage Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Recaptcha is in use on some forms to prevent spam submissions. We are investigating alternatives and will review by February 2022.

Some headings do not cascade in a logical order. We are identifying instances of this, and correcting them. We will have corrected all instances by January 2022.

Preparation of this accessibility statement

This statement was prepared on the 7th November 2021. It was last reviewed on the same date.

This website was last tested on 5th November 2021. The testing was carried out by members of staff from the National Lottery Heritage Fund, Historic England, Baker Richards and Indigo Ltd.

We tested every page using NVDA, keyboard only navigation and mobile devices.