UK Heritage Pulse is a 1,700 strong panel of professionals working and volunteering in the heritage sector. Respondents work in everything from the smallest charities to individual freelancers or the biggest commercial operations. Whether you or organisation cares for or interprets heritage, or works with those who do, we want to hear from you. UK Heritage Pulse is closely followed by funders, policy makers, and leaders in our sector.

Last month we looked at commercial trading: the things heritage organisations sell, hire out or licence in order to generate income.

Our recent UK Heritage Pulse findings highlighted both commercial ambition and the challenges of developing it:

• 64% of those reporting plans expected to expand existing activity or start something new.
• 63% of those answering about trading said it generated a surplus for their wider work.
• 47% leaned towards feeling unable to afford losses on experiments.

This month’s survey introduces What Works, inviting you to share the practical experience behind the numbers. What has helped you develop commercial activity? What should others look out for, approach cautiously or avoid?