Signposts: Supporting heritage teams through change

The latest Heritage Pulse Monitor (October 2024) survey showed a decrease in the proportion of respondents planning to stay with their current organisations for the next 12 months, compared to September 2023. This shift can create significant challenges for heritage organisations, where specialist knowledge and established relationships play such vital roles in delivering services and maintaining collections.

The following resources may prove valuable for organisations navigating this period:

Get to know your workplace culture – Organisations often need clear insights into workplace culture during periods of change. This can help identify both challenges and opportunities early. This useful internal survey can help to check if your organisation may be at risk of increased staff turnover.

Workforce planning – Effective workforce planning becomes particularly crucial during times of transition, helping to maintain stability and service delivery. CIPD have shared Six Stages to workforce planning

Managing Morale – Staff changes can significantly impact team dynamics and organisational knowledge. Supporting remaining team members through these transitions is essential. Explore ‘How to manage morale when a well-liked employee (or volunteer) leaves’

Recruitment Tips – For organisations seeking to attract new and diverse talent, these Ten tips for designing and implementing recruitment practices to attract new and diverse talent to your organisation might be a good starting point.

Apprenticeships – By offering apprenticeships, heritage organisations can cultivate a more diverse workforce and play a formative role in the career development of their apprentices – Could you offer apprenticeships?

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