Publications

  • Spotlight on: Heritage Crime

    Spotlight on: Heritage Crime

    Photo credit Michał Jakubowski on Unsplash Executive Summary In October 2025, we received 147 responses to at least one question about heritage crime or the monthly Pulse Monitor questions, which track the individual and organisational resilience of respondents. Key findings from the research exploring heritage crime and its impact show: Pulse Monitor Taking the pulse…

  • Recording: AI – Beyond the Hype (pt1)

    Recording: AI – Beyond the Hype (pt1)

    Join UK Heritage Pulse and digital strategist Ash Mann as we explore AI – Beyond the Hype. This first part looks into principles, opportunities and risks. Part 2 of the webinar will dive deeper into practical applications – look out for more information on that very soon!

  • Spotlight on: Operational use of Artificial Intelligence

    Spotlight on: Operational use of Artificial Intelligence

    The latest UK Heritage Pulse survey reveals a growing confidence in artificial intelligence (AI) across the UK heritage sector. While challenges remain – particularly around training and ethics – more organisations are now seeing AI as a practical tool rather than a distant concept. AI seen as more of an opportunity than a threatMore than…

  • Change is not inevitable: reflections on The Big Think

    Change is not inevitable: reflections on The Big Think

    Reading the Big Think responses, what struck me the most is that they are thoughtful and pragmatic in the face of what has become an increasingly difficult and precarious operating environment. As someone who teaches and works with heritage and its practitioners, I don’t find that very surprising. The students I work with are reflective…

  • The Big Think: Resilience – What Did We Learn?

    The Big Think: Resilience – What Did We Learn?

    Between May and July 2025, UK Heritage Pulse conducted a three-phase study examining strategic challenges facing the UK heritage sector. Drawing on responses from 399 heritage professionals and volunteers, this research employed a mixed-methods approach combining scaled attitudinal measures and qualitative commentary to explore sector perspectives on three “big questions” around the topics of financial…

  • The Big Think: Sector-wide collaboration and relevance

    The Big Think: Sector-wide collaboration and relevance

    Executive Summary Over three months in summer 2025, UK Heritage Pulse is undertaking The Big Think — a sector-wide conversation shaped around three critical questions, one each month. Key findings from the July 2025 research, exploring the final Big Question, “How do we work together, across the sector and with our communities, to ensure heritage remains relevant in people’s lives?” show: Pulse…

  • The Big Think: Strategic Choices for Sustainability

    The Big Think: Strategic Choices for Sustainability

    Executive Summary Over three months in summer 2025, UK Heritage Pulse is undertaking The Big Think — a sector-wide conversation shaped around three critical questions, one each month. Key findings from the June 2025 research, exploring the second of the three Big Questions, “What bold choices must we make about our buildings, collections, and public offer to ensure a sustainable future?” show:…