Publications

  • The Big Think: Strategic Choices for Sustainability

    The Big Think: Strategic Choices for Sustainability

    Executive Summary Over three months in summer 2025, UK Heritage Pulse is undertaking The Big Think — a sector-wide conversation shaped around three critical questions, one each month. Key findings from the June 2025 research, exploring the second of the three Big Questions, “What bold choices must we make about our buildings, collections, and public offer to ensure a sustainable future?” show:…

  • The Big Think: Immediate Survival and Adaptation

    The Big Think: Immediate Survival and Adaptation

    Executive Summary Over the next three months, UK Heritage Pulse is launching The Big Think — a sector-wide conversation shaped around three critical questions, one each month. Key findings from the May 2025 research, exploring the first of three Big Questions, “How can we build financial resilience and adapt our operating models to survive ongoing financial uncertainty?” show: Pulse Monitor Taking the pulse…

  • Full Results: March 2025 – Family Visits in the Heritage and Arts Sectors

    Full Results: March 2025 – Family Visits in the Heritage and Arts Sectors

    This report covers family visits in the heritage and arts sectors. Free text responses have been removed as many contained identifying information. A selection of these responses is included in the summary report. Response counts:– 162 respondents completed the survey in full– 176 respondents partially completed the survey

  • Family Visit Snapshot: Insights from Across the Sector

    Family Visit Snapshot: Insights from Across the Sector

    Executive Summary Key findings from the March 2025 research, focusing on family visitors and their engagement with heritage and arts organisations, in partnership with Arts Professional: Family visitors remain crucial to heritage and arts organisations, but their behaviours are shifting in response to economic pressures. Price sensitivity is affecting attendance and on-site spending, with families…

  • Signposts: Reconnecting with family audiences

    Signposts: Reconnecting with family audiences

    The March 2025 UK Heritage Pulse Survey showed a mixed picture concerning family engagement with the arts and heritage sector. While some have seen growth, a similar proportion of organisations have seen declining footfall from families, driven by factors such as the cost of living and changing leisure habits Families are a key audience, providing…

  • Full Results: January 2025 – Impact and evaluation in the Heritage Sector, and reflections on The National Lottery Heritage Fund at 30

    Full Results: January 2025 – Impact and evaluation in the Heritage Sector, and reflections on The National Lottery Heritage Fund at 30

    This report covers impact and evaluation in the heritage sector alongside reflections on The National Lottery Heritage Fund at 30. Free text responses have been removed as many contained identifying information. A selection of these responses is included in the summary report.

  • Signposts: Resources for Evaluation

    Signposts: Resources for Evaluation

    Following our recent UK Heritage Pulse survey on evaluation, we know that many heritage organisations are looking for ways to strengthen their approaches to measuring impact, learning from past projects, and building confidence in evaluation. Whether you are new to evaluation or looking to refine your current practices, there are a wealth of resources available…

  • Impact and Evaluation in the Heritage Sector, and reflections on The National Lottery Heritage Fund at 30

    Impact and Evaluation in the Heritage Sector, and reflections on The National Lottery Heritage Fund at 30

    Executive Summary Key Findings from January 2025’s UK Heritage Pulse Survey on heritage sector impact measurement and evaluation: January’s survey of 311 UK heritage professionals shows strong sector commitment to impact measurement despite evaluation complexities. Leaders across museums, historic sites, and community heritage projects demonstrate cautious optimism while acknowledging operational challenges. The sector broadly views…